Availing of Streetlights Maintenance Services

Availing of Streetlights Maintenance Services

ABOUT THE SERVICES

ANY RESIDENT or barangay official of Naga City may report or request from the General Services Department (GSD) streetlight maintenance services. This includes inspection, changing of defective bulbs and installation of new streetlights.

The GSD will respond immediately within the day if the request is received in the morning. Otherwise, action will be taken the next day.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS

IT WILL TAKE YOU

PLEASE APPROACH

1. Get Job Order from the City Mayor’s Office for your service request (streetlight repair / replacement)

-  Go to the City Mayor’s Office and request for a Job Order for streetlight maintenance.

-  Initial interview will be done by the frontline personnel for the complete details of request (ie. Post number, exact location, etc.)

-  The City Mayor or its authorized signatories will approve your request by signing the Job Order form.

Another way of service request is through telephone

-  You may call the General Services Dept. (GSD) streetlight hotline (884-9824)

3 minutes

5 minutes

Frontline Personnel
City Mayor’s Office

JOHN G. BONGAT
City Mayor
(or Authorized Signatories)

ARTHUR F. ABONAL
CGDH I (General Services Officer I)

JOSE ENRIQUE A. MANSOR
Public Services Foreman

ROMEL DEVISON
Metro Aide I

2. Acknowledgment of Job Order

Proceed to the GSD Office and present your approved Job Order form to the Personnel-in-charge/ Frontline Staff and a final interview will be done for the confirmation of the service request.
The Personnel-in-charge/ Frontline Staff forwards the Job Order form to the General Service Officer for his approval and for scheduling of work.
Note: Scheduling of Job Order request depends on the nature of work to be done.

5 minutes

2 minutes

ARTHUR F. ABONAL
CGDH I (General Services Officer I)

JOSE ENRIQUE A. MANSOR
Public Services Foreman

HONESTO DLS. PEREZ, JR.
Metro Aide

ROMEL DEVISON
Metro Aide I

3. Dissemination of Job Order to streetlight crew

The Personnel-in-charge / Frontline Staff records the Job Order in a logbook to determine the team who will handle the work..

3 minutes

JOSE ENRIQUE A. MANSOR
Public Services Foreman

ROMEL DEVISON
HONESTO DLS. PEREZ
Metro Aide I

4. Service Provision

Streetlights crew goes to the reported area and performs the Job Order work as requested.

Within the day (or the next day depending on the nature of the work

Streetlights Crew


CITY GENERAL SERVICES OFFICE

Old LTO Building., City Hall Compound, Concepcion Pequeña, Naga City
For more information, please contact:
Arthur F. Abonal, General Services Officer I
Tel. Nos. (054) 884-9824
E-mail: gsd@naga.gov.ph