Filing Building-Related Complaints
ABOUT THE SERVICE
THE CITY Engineer’s Office (CEO) acts on citizens’ complaints about violations in building construction. Action may be taken on buildings and other structures which have already been completed or are still undergoing construction.
- Letter Documenting or Stating the Complaint
HOW TO AVAIL OF THE SERVICE
|FOLLOW THESE STEPS||IT WILL TAKE YOU||PLEASE APPROACH|
|1. File Complaint
Client files complaint through the receiving staff. Staff notes the details of the said complaint.
|A maximum of 15
|Any CEO staff|
|2. Schedule of Inspection
Staff schedules inspection in the afternoon of the day the report is received.
CEO Inspector inspects the reported structure subject of the complaint and checks if there is a violation of the Building Code.
The day after the
|ENGR. ELMER T. ALBO
Project Development Officer II (CE)
ENGR. GREGORY D. MORENO
|3. Issuance of Notice
- If there are violations, CEO issues to the owner of the building/structure a Notice of Illegal Construction or Notice of Violation.
|4. Endorsement to City Legal Office
If after 3 notices, the violator still has not conformed with the provisions of the Building Code, the case is endorsed to the City Legal Office for proper legal action.
CITY ENGINEER’S OFFICE
Civic Center, Corner Maria Cristina & Kayanga Road Streets, Naga City
For more information, please contact:
Engr. Leon B. Palmiano IV, City Engineer
Tel. Nos. (054) 472-3512 or 472-5368