Pursuing Sanitation Related Complaints

ABOUT THE SERVICE

THE City Health Office receives complaints regarding sanitation problems (for residences and business establishments), and conducts immediate investigation.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH
1. Receive Complaint

Sanitary Inspector interviews the client and records the nature of the complaint.

5 minutes LEONIDA LEGASPI
Sanitation Inspector IIIILUMINADA DASCO
ABEL VICTOR TINDUGAN
ROBERTO NAVAL
NOEL ESTRADA
LEONILA CHUNACO
JEAN MORAL
ANN MELISSA J. BORJA
Sanitation Inspector
2. Field Investigation

Sanitary Inspectors conduct field investigation, investigates the sanitary problem and determines the person(s) involved.

30 minutes
3. Amicable Settlement/ Issuance of Sanitary Order

- Sanitary Inspectors discuss with concerned person(s)/establishment(s) the means of addressing the problem.

- If settlement amicable settlement of the issue futile, the CHO issues a Sanitary Order.

4. Follow-up Compliance and Issuance of Citation Ticket

- Sanitary Inspectors follows-up compliance to the Sanitary Order.

- A Citation Ticket is issued for noncompliance.

5 minutes LEONIDA LEGASPISanitation Inspector IIIABEL VICTOR TINDUGAN
ROBERTO NAVAL
NOEL ESTRADA
LEONILA PATAG
ILUMINADA DASCO
JEAN MORAL
ANN MELISSA J. BORJA
Sanitation Inspector
5. Referral to the City Legal Officer

If the concerned person(s)/ establishment(s) still does not comply with the Sanitary Order, the case is to the City Legal Officer for appropriate action

CITY HEALTH OFFICE
Old Hall of Justice Building, J. Miranda Avenue, Concepcion Pequeña, Naga City
For more information, please contact:
Dr. Vito C. Borja II, City Health Officer
Tel. No. 881-9386
E-mail: cho@naga.gov.ph